Agreement and service
These Terms of Service (“Terms”) are an agreement between Warehouse One LLC (“Warehouse One,” “we,” “us,” or “our”) and the person or organization that creates, uses, or pays for a Meguro account (“Customer,” “you,” or “your”). Meguro is a Warehouse One product for commerce-software practice, testing, compatibility work, connected-platform operations, reports, and receipts.
By creating or using an account, starting a paid subscription, or otherwise using Meguro, you agree to these Terms and acknowledge the Meguro Privacy Notice. If you use Meguro for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the service.
Any order form or separately signed agreement controls if it expressly conflicts with these Terms. Third-party services remain governed by their own terms.
Accounts and authority
You must be at least 18 years old and legally able to enter a contract. You must provide accurate account information, keep authentication methods secure, and promptly update information that changes. You are responsible for activity performed through your account or workspace, except to the extent caused by our breach of these Terms.
You may invite only people authorized to act for your organization. Workspace owners control membership, connected platforms, billing, and other account-level settings. Tell us promptly at info@warehouseone.io if you suspect unauthorized access.
Plans, trial, and usage limits
New accounts receive a 14-day Builder trial without providing a payment card. The trial does not automatically become a paid subscription and does not create a charge. When the trial ends without a paid subscription, the account returns to Developer; the account and existing evidence remain accessible subject to Developer limits.
A run credit represents one agent version operating against one store, scenario, and seed. An ensemble uses one credit for each seed. API and control calls do not consume run credits. An infrastructure start that never executes the agent is not charged; an agent execution consumes the applicable credit even if the agent’s result fails or is rejected.
Displayed-history limits determine what the plan makes visible in the product; they are not a promise that underlying data will be stored for that period. Privacy, deletion, backup, and legal-retention rules are described in the Privacy Notice.
Limits apply per account or workspace as shown in the product. You may not evade them by creating duplicate accounts or manipulating identifiers. We may change plans or limits prospectively under the “Changes” section below.
Paid subscriptions, renewal, and cancellation
Choosing Builder creates a recurring subscription billed by Stripe in advance on a monthly or annual basis, as selected at checkout. Prices are in US dollars and exclude applicable taxes. You authorize Stripe and Warehouse One to charge the payment method you provide for each subscription period until cancellation.
Builder automatically renews for the same subscription interval unless you cancel before the next renewal. You may manage or cancel it through the billing portal. Cancellation takes effect at the end of the then-current paid period: Builder access continues until that date and the account then returns to Developer. Canceling does not erase the account or existing readable evidence.
Except where required by law, paid fees are non-refundable and we do not provide credits for a partially used subscription period. If a payment fails or a paid subscription ends, the account may return to Developer limits when Stripe confirms the applicable billing state.
We may change subscription prices prospectively by providing reasonable notice. A price change applies no earlier than the next renewal after the effective date stated in the notice. There is no automated usage-overage charge at launch.
Acceptable use
You may use Meguro only for lawful commerce-software development, testing, evaluation, and operations that you are authorized to perform. You will not, and will not help another person to:
- access a store, seller account, workspace, credential, or personal data without authorization;
- use Meguro to violate law, platform rules, privacy rights, intellectual-property rights, or another person’s contract;
- upload malware, probe for vulnerabilities without written permission, disrupt the service, bypass access controls, or interfere with another customer;
- evade plan limits, falsify provenance or receipts, or misrepresent practice evidence as production proof;
- use Meguro to make unlawful or solely automated decisions about a person; or
- reverse engineer or copy protected parts of the service except to the extent applicable law expressly permits.
You are responsible for reviewing agent instructions, requested permissions, writes, and outputs before relying on them. Practice-store access does not authorize activity against a production store. A feature that supports a production or seller connection will identify that connection and its requested permissions.
Customer data and connected platforms
“Customer Data” means data, instructions, code, credentials, catalog information, and other material you or your authorized platforms provide to Meguro. As between the parties, you retain your rights in Customer Data. You grant Warehouse One a limited right to host, copy, process, transmit, and display Customer Data only as needed to provide, secure, support, and improve the service as described in the Privacy Notice.
You represent that you have all rights and permissions needed for Customer Data and each connected platform. You choose the platforms, shops, permissions, and functions you authorize. You remain responsible for complying with platform terms and seller instructions. Shopify, TikTok Shop, Stripe, identity providers, and other third parties are independent services; we do not control their availability, APIs, policies, or decisions.
Practice data is synthetic unless you deliberately import or provide real data. If you import a product catalog or enable an order, fulfillment, or other connected-platform function, Meguro may process the fields required for that authorized function. Handling, retention, disconnection, and deletion are described in the Privacy Notice.
Reports, receipts, and claim boundaries
Meguro may produce compatibility reports, call logs, receipts, rejected-write records, replay results, comparisons, and other technical evidence. Subject to these Terms, you may use and share reports and receipts created for your account.
Meguro’s evidence describes behavior under the declared practice store, scenario, seed, adapter, and software versions. Deterministic replay means the same declared inputs and world rules can be reproduced; it does not mean an external platform will never change.
You are responsible for deciding whether evidence is sufficient for your use and for performing any production validation, review, or approval required by your organization or a connected platform.
Ownership and feedback
Warehouse One and its licensors own Meguro, including its software, interfaces, documentation, service-generated infrastructure, templates, designs, and underlying technology. These Terms grant you a limited, non-exclusive, non-transferable right to use the service during your account relationship; they do not transfer ownership of Meguro.
You retain ownership of your code and Customer Data. As between the parties, you may use account-specific reports and receipts, while Warehouse One retains the software, schemas, generalized methods, and templates used to produce them. If you provide feedback, you grant Warehouse One a perpetual, worldwide, royalty-free right to use it without identifying you or disclosing your confidential information.
Availability and changes to the service
We work to keep Meguro available and evidence faithful, but no service is uninterrupted. Maintenance, security events, capacity limits, and third-party platform changes may affect availability. Unless a separate signed agreement says otherwise, no service-level agreement applies.
We may improve, replace, or discontinue features. We will provide reasonable notice before a change materially reduces a paid plan’s core functionality during a current subscription period, unless an urgent security, legal, or third-party platform issue makes advance notice impracticable.
Suspension and termination
You may stop using Developer at any time and may cancel Builder as described above. You may request account deletion by contacting us.
We may suspend access when reasonably necessary to address a security risk, unlawful use, material violation of these Terms, nonpayment, harm to the service or another customer, or a third-party platform requirement. When practicable, we will provide notice and an opportunity to cure. We may terminate for a material breach that is not cured within 10 days after notice, or immediately when cure is impossible or continued access creates a material security or legal risk.
On termination, your right to use the service ends, subject to any paid access that remains through an effective cancellation date. Provisions that by their nature should survive—including payment obligations, ownership, disclaimers, liability limits, governing law, and general terms—will survive. Data is handled under the Privacy Notice.
Warranty disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEGURO IS PROVIDED “AS IS” AND “AS AVAILABLE.” WAREHOUSE ONE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT MEGURO WILL BE UNINTERRUPTED OR ERROR-FREE, THAT EVERY THIRD-PARTY API OR SOFTWARE VERSION WILL REMAIN COMPATIBLE, OR THAT PRACTICE RESULTS WILL MATCH PRODUCTION OR PRODUCE A PARTICULAR BUSINESS OUTCOME. THESE DISCLAIMERS DO NOT LIMIT RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.
Limitation of liability and indemnity
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO MEGURO, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR MEGURO WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID WAREHOUSE ONE FOR MEGURO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100. These limitations do not apply to liability that cannot be limited by law, your payment obligations, or your infringement or misappropriation of Warehouse One’s intellectual-property rights.
You will defend and indemnify Warehouse One and its personnel against third-party claims, damages, and reasonable costs arising from Customer Data, your connected-platform authorization, or your unlawful or material breach of these Terms, except to the extent caused by Warehouse One’s breach, gross negligence, or willful misconduct.
Governing law and disputes
California law governs these Terms without regard to conflict-of-laws rules. The state and federal courts located in Los Angeles County, California, have exclusive jurisdiction over a dispute arising from these Terms or Meguro, and each party consents to their jurisdiction and venue.
Before filing a claim, each party will give the other written notice and make a good-faith effort for at least 30 days to resolve the dispute informally. Either party may seek immediate injunctive or equitable relief when necessary to protect access credentials, data, security, or intellectual-property rights.
Changes, notices, and general terms
We may update these Terms prospectively. For a material change, we will update the date above and provide reasonable notice by email, account notice, or another appropriate channel. A material change will take effect on the stated date; continued use after that date means you accept the updated Terms. If you do not agree, you may stop using Developer or cancel Builder before the change takes effect.
You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, financing, reorganization, or sale of all or substantially all relevant assets. Neither party is responsible for delay caused by events beyond its reasonable control. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain effective. These Terms, the Privacy Notice, and any applicable order form are the entire agreement about Meguro and supersede earlier discussions on that subject.
Legal and service notices may be sent to the email associated with your account. Questions and notices to Warehouse One may be sent to:
Warehouse One LLC
Meguro legal and service contact
info@warehouseone.io